Customer Support
for Startups
Customer Support for Startups
Customer Support
for Startups
AI CX automation and offshore agents to handle chat, email, and voice - built for startups with 5 to 200 employees.
CX systems implementation & optimization
AI workflows that actually save time
Offshore agents from LATAM & Asia - up to 60% cheaper
AI CX automation and offshore agents to handle chat, email, and voice - built for startups with 5 to 200 employees.
CX systems implementation & optimization
AI workflows that actually save time
Offshore agents from LATAM & Asia - up to 60% cheaper
CX Outsourcing for Startups - from AI automations to offshore agents, we run your support.
CX systems implemented & optimized
AI workflows that actually save time
Offshore agents from LATAM & Asia - up to 60% cheaper
Outsource Customer Service.
While keeping control.
Outsource Customer Service.
While keeping control.
Outsource Customer Service.
While keeping control.
We implement CX solutions to automate what can be automated, and provide agents for the rest.
Customer Service
Customer Service
Customer Service
We offer omnichannel customer support in Spanish, English and French.
Customer Operations
Customer Operations
Everything that's not visible: back-office,, collections, moderation, data labelling.
Back-office,, collections, moderation, data labelling.
Automation
Automation
Automation
We implement CXM solutions and automate your workflows with AI.
We implement CXM solutions and automate your workflows with AI.
Why modern teams choose us.
Why modern teams choose us.
Why modern teams choose us.
01
01
Automation-first. We don't just handle your support, we improve it.
Automation-first. We don't just handle your support, we improve it.
We help you optimize your support and boost your AI and automations.
We help you optimize your support and boost your AI and automations.
02
02
Agents on monthly plans. No long-term contracts.
Agents on monthly plans. No long-term contracts.
Book agents for as long as you need. Scale up or down your team easily.
Book agents for as long as you need. Scale up or down your team easily.
03
03
Built for tech and e-commerce.
Built for tech and e-commerce.
Tired of old, slow BPOs? We're made for founders and ops teams needing fast, flexible support, and teams of 1-10 agents.
Tired of old, slow BPOs? We're made for founders and ops teams needing fast, flexible support, and teams of 1-10 agents.
Book a call
Best Contact Center for Startups
The flexible alternative to legacy BPOs and traditional call centers. We're not the same:
⚡ Go live in 48h. Not 2 weeks
🚫 No lock-in contracts. Month-to-month plans
🎯 1–10 agent teams. We won't priorize large accounts over you
🤖 Automation-first. We're not afraid of cannibalizing our BPO
🧠 Tailored hiring. Not recycled low-performers
Best Contact Center for Startups
The flexible alternative to legacy BPOs and traditional call centers. We were born to solve this.
⚡ Go live in 48h — not 2 weeks
🚫 No lock-in — month-to-month plans
🎯 1–10 agent teams — we won't priorize large accounts over you
🤖 Automation-first — we're not afraid of cannibalizing our BPO
🧠 Tailored hiring — not recycled low-performers
Never drown in tickets again.
Never drown in tickets again.
Never drown in tickets again.
BEFORE MINUTE CALL
All your tickets are solved by agents
You can't handle demand spikes
All your tickets are solved by agents
No support after 6pm & weekends
No support after 6pm & weekends
No support after 6pm & weekends
Hiring is slow and expensive
Hiring is slow and expensive
Hiring is slow and expensive
Slow support, higher churn
Slow support, higher churn
Slow support, higher churn
Leads go cold, CAC rises
Leads go cold, CAC rises
Leads go cold, CAC rises
AFTER MINUTE CALL
Automate your CX
Automate your CX
Automate your CX
Hire agents part-time
Hire agents part-time
Hire agents part-time
Hire offshore, reduce costs by 60%
Hire offshore, reduce costs by 60%
Hire offshore, reduce costs by 60%
Respond faster, increase retention
Respond faster, increase retention
Respond faster, increase retention
Call leads instantly, convert more
Call leads instantly, convert more
Call leads instantly, convert more
CX Systems & AI Automation
CX Systems & AI Automation
CX Systems & AI Automation
We implement and optimize support systems like Zendesk, Intercom, or Gorgias. What we do:
✔️ Set up and customize your CX system
✔️ Create AI-powered workflows to auto-route, tag, summarize, or reply
✔️ Integrate with CRMs and internal tools
✔️ Deploy AI agents to resolve tickets end-to-end
Reduce tickets by 30–50%, onboard faster, and scale without the stress.
Our agents have at least +1 year of experience in your sector so we optimize for success.
The AI? We use it for:
Screening candidates
Accelerating Training
Provide better reporting
Plus - we can help you improve or set up AI-dirven workflows and automations.
Human Agents for the rest.
Human Agents for the rest.
Scale from 1 agent, ni minimums, with monthly plans.
Located in LATAM, Asia and Europe.
Fluent in Spanish, French and English.
Hiring tailored to your needs.
Finally, a Contact Center for startups. Live chat, email, phone, socials - whatever your stack.
Human Agents for the rest.
Scale from 1 agent to whatever-you-need, with monthly plans.
Located in LATAM, Asia and Europe
Fluent in Spanish, French and English.
Hiring tailored to your needs.
Finally, a Contact Center for startups. Live chat, email, phone, socials - whatever your stack.
How our BPO works.
How our BPO works.
How our BPO works.
Discovery call
We have a chat to understand your needs.
Duration: 30min
We have a chat to understand your needs.
Duration: 30min
Quote
We send a quote asap. Once accepted, you meet your agent.
Duration: 2h
We send a quote asap. Once accepted, you meet your agent.
Duration: 2h
Agents picks
Agents selection
We handpick from our pool or recruit based on your needs.
Duration: 20h
We handpick from our pool or recruit based on your needs.
Duration: 20h
Onboarding
After the payment is received, we provide ongoing support.
Duration: 4h
After the payment is received, we provide ongoing support.
Duration: 4h
It's not us that say it.
It's not us that say it.
It's not us that say it.
"We hired MC to help us call leads when they were hot as well as for back-office & admin tasks. We were ready within 48h. Professional, gets things done."
"We hired MC to help us call leads when they were hot as well as for back-office & admin tasks. We were ready within 48h. Professional, gets things done."
Santiago
Santiago
Squirrel Media (BME: SQRL)
Squirrel Media (BME: SQRL)
Book a call
FAQ
FAQ
FAQ
What type of tasks do you perform?
Can we keep the same agent in future projects?
What languages do agents speak?
What type of tasks do you perform?
Can we keep the same agent in future projects?
What languages do agents speak?
What type of tasks do you perform?
Can we keep the same agent in future projects?
What languages do agents speak?
